Practical advice


Practical advice07 Jul 2010 08:48 am

By Jake Batsell

When I landed my first full-time reporting gig at The Seattle Times in the 1990s, the Times was still an afternoon paper. A big part of my entry-level GA job was chasing stories that already had appeared in the competition, the morning Post-Intelligencer. Many of my mornings began with an uneasy scan of the P-I, followed by waking up sources with pre-dawn phone calls and hitting the pavement to confirm details the P-I already had.

While I had plenty of friends from the cross-town rival and respected its journalists, as a whole I considered the P-I to be my personal nemesis. If I caught a glimpse of its rotating globe while walking around my neighborhood, I would sometimes reach out and pretend to crush it as I clenched my fist. And whenever I scooped the P-I, it brought a special spring to my step.

Thriving on competition, of course, was part of the fun in a two-newspaper town. And while those storied days are over in most cities, the cutthroat instinct still necessarily prevails in newsrooms paddling to survive in an ever-rising sea of news providers.

But over the course of the past nine months, as I charted the early days of The Texas Tribune for Columbia Journalism Review, I became a believer in cross-newsroom collaboration.

The Tribune, a nonprofit news startup, launched in November with an initial fundraising haul of about $4 million. It freely offers its content to any news outlet that cares to run it, and more than 250 websites and publications have pounced on the offer.

The state’s largest newspapers, however, have been slow to warm to the Tribune, even at a time when shrinking resources are forcing competing papers to share coverage. As I explain in the CJR story, The Dallas Morning News and Austin American-Statesman initially resisted publishing Tribune stories – partly, I suspect, out of pride, but also because editors felt the Tribune’s early content fell short of must-read status.

That perception began to change last month, when the Houston Chronicle teamed with the Tribune on a joint investigation revealing that disabled girls were pitted against each other in a “fight club” at a state-contracted facility. The Statesman and Morning News ran the story in their Sunday print editions, and both papers’ editors have since told me they can envision joining forces with the Tribune down the road. On certain hard-to-get stories, “two news organizations are certainly better than one in pursuing the truth,” said Chronicle editor Jeff Cohen. “We each bring passionate, enterprising reporters to a subject, and the beneficiaries are the voiceless of Texas.”

Robert Rivard, editor of the San Antonio Express-News, needs no convincing. He sent the Tribune a check as a founding member last summer and recently told me he hopes to team with the site in time for the November elections and January legislative session. “From the very beginning, I saw them as a partner and not as a competitive threat,” Rivard said. “We haven’t realized the potential of that collaboration yet … Some of the very best journalism being done out in the country these days is being done on a new model. It’s a model that we should embrace.”

As Rivard notes, Pulitzer jurors sent the news industry a clear message in April when awarding a prize to a masterful team project by ProPublica and the New York Times Magazine. California Watch has had notable early success collaborating with the state’s newspapers, and dot-org pioneer Voice of San Diego partners with the local NBC affiliate on a fact-check feature.

National Public Radio is getting in the act, too. “To increase our impact we at NPR have had to learn to get over ourselves, and to approach collaborations in a new way,” CEO Vivian Schiller told journalists at the IRE conference last month. (Also see: NPR CEO: We want to partner with journalism startups.) And the Seattle Times is among five news organizations joining forces with hyperlocal sites as part of J-Lab’s Networked Journalism Project.

During this new era of collaboration, news outlets also are partnering with universities – the New York Times and New York University are launching a local blog covering the East Village, and the Cronkite News Service at Arizona State University distributes student work all over the state. The student news site I advise at Southern Methodist University shares content with Pegasus News and the Morning News, and we’re talking with the independent student paper about combining operations.

I’m not sure what the business model of the future is, but having competing journalists duplicate each other’s coverage isn’t part of it. Yes, competition can be a motivating force, but teaming up to produce good journalism is an even better incentive.

Jake Batsell is an assistant professor in journalism at Southern Methodist University and faculty adviser to the Daily Mustang. You can read more from Jake on his blog and follow him on Twitter at @jbatsell.

Practical advice08 Apr 2010 01:41 pm

By Jake Batsell

Landing a plum newsroom job straight out of college has never been an easy feat. But this year’s journalism graduates face a double-barreled challenge: an unusually stingy job market and a growing perception that their generation has a “lax work ethic,” as a Washington Post headline declared last week.

The Post’s story was pegged to the Pew Research Center’s new project on millennials. If you spend time sorting through the Pew research, you’ll find that it even-handedly portrays millennials as “confident,” “connected” and “open to change.” Still, the “spoiled” tag persists. Having spent my 20s trying to defy the Gen X slacker stereotype as I worked to prove myself in metro newsrooms, I can relate to millennials who feel frustrated by pop-culture labels.

I’ve worked with millennials for the past two years teaching digital journalism at Southern Methodist University and advising the SMU Daily Mustang. Newsroom bosses, listen up – here are some things you need to know about your latest crop of entry-level hires:

They respond well to clear expectations.

“Got it.” Those are my two favorite words in the millennial lexicon. When you offer clear instruction to a young journalist and hear those two magic words, you can take it to the bank that they’ll follow through. This is not a rebellious generation. Pew’s research shows that they respect their elders. But if you fail to communicate your expectations clearly and assume they already know things that you take for granted, you could be in for a long day.

They’re creative and adaptable.
It’s a myth that all millennials are technical whizzes – every semester in my digital journalism class, there are a handful of self-proclaimed technophobes. Sure, they live on Facebook, but that doesn’t mean they all know how to write a <div> tag in HTML. That said, these “digital natives” are quick studies who love to try new things. This week, I was delighted to discover that two of my students took the initiative to post an instant video report from spring football practice from an iPhone, using free Qik software.
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Practical advice04 Mar 2010 07:58 am

By Matt Neznanski

NeznanskiThere’s a lot of hope for newspapers in capturing some of the emerging (exploding?) mobile market in the coming months and years as phones get smarter and people begin to rely on them more and more for information.

But despite the best of intentions, most small newsrooms aren’t prepared to go mobile and no amount of technology is going to get them there. The biggest impediment is the single-deadline mindset of publications that still cling mightily to shovelware posted after print pages are sent to press. It hasn’t ever fit the Web and it’s even more glaring in a mobile world.

Shoveling content to the Web in the middle of the night is, sadly, still the norm for lots of newsrooms. My organization is still one of them even though we’ve made a major effort to train everyone in the newsroom to post their own work and keep hounding everyone about it.

For us, the biggest reasons that shovelware has such a grip include:

  • perception that posting to the Web is yet another duty tacked onto an already overworked staff
  • resentment about the Web stealing circulation from print, so the online effort is half-assed at best
  • fear of technology and content editors that enable the technologically challenged to remain that way

Aside from institutional inertia, I also think there’s a lack of understanding in how different the experience of news is online and in print.
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Practical advice02 Mar 2010 08:00 am

By Jake Batsell

When a high-profile trial hits town, today’s Web readers expect real-time coverage. But what does that mean for the courts reporter who also has to absorb, interpret and report the fine points of the case?

Last week in my Digital Journalism class, I led a Columbia University case study examining the Bakersfield Californian’s Web coverage of a quintuple-murder trial in 2007. The young reporter was under pressure from her editors to blog from the courtroom as often as every 10 minutes. Errors sneaked into the copy, and the blog updates mostly amounted to a blow-by-blow transcript.

In their written reactions to the case, many of my students were alarmed that the Californian allowed the reporter to directly publish her blog posts with no editing. And the students were skeptical that any reporter could file so many real-time updates without hurting the quality of the main stories for the newspaper and Web.

“As a journalist, and frequent news reader, I would rather have accurate and thoughtful information every few hours, rather than irrelevant, thoughtless information every ten minutes,” one student wrote.

Another student observed: “It seems brash to require such short publication in such an important case. No matter how good a journalist [the reporter] is, mistakes will always be made especially without the oversight of an editor.”

“Balancing the blog and daily posts to the blog as well as the news column on the trial is a lot to focus on all at once,” another student added.

So, is it possible for one human being to accurately cover a big trial in real time on the Web, while simultaneously crafting a front-page story?
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Practical advice11 Feb 2010 11:00 am

I want to thank everyone for the great feedback following yesterday’s doubleheader of webinar and live chat at Poynter (and Howard and Ellyn for inviting me). There were too many questions to answer and many of them focused on local implications and opportunities regarding social media. So following up on the discussion, let me offer a couple of tips that we didn’t find time to work in.

Want to power search Twitter and find local users or what people are saying about local issues? Try Topsy, which Techcrunch says is more powerful than Twitter’s own search engine.

Want to mine the social graph and figure out who the real power brokers are on your beat? If they’re on Twitter, you can use HiveMind, Follower Wonk and Twiangulate to track them down, according to this ReadWriteWeb post: Meet The First Miners of the New Social Graph.

And from Lifehacker, a recommendation for a Chrome extension called Twitter Reactions that will show you the most recent tweets about a web page you’re visiting (or have published).

If you have other recommendations for finding people or relevant conversations through social media, please offer them in the comments.

Practical advice08 Feb 2010 07:21 am

By Matt Neznanski

Newsroom activists have to do a lot of arm-waving and hand-holding to get reporters to try new ways to tell stories.

Sure, newsroom culture and fear have sunk many a well-intentioned multimedia package and most organizations still make online fight for a place at the assignment desk. But sometimes the big hurdle in getting the raw materials for Web journalism is to get the right tools in the right hands at the right time.

Here’s a story: Recently, I was part of a planning session for a big series we’re planning that will include a lot data analysis, some history, plenty of opportunity for interactivity and feedback, mashups, multimedia; the works. We spun out lots of cool ideas and some plans to make sure our technical staff can build and support the things we talked about.

After the meeting, the reporter came to me and said, “There’s a lot of cool stuff here. What do you need from me?” I had to pause a bit, but realized that I needed everything from him: links to data sources, video, audio, locations for geotags and images.

In order to get the best of everything, to make it spontaneous and sustainable, he’d have to collect things as he went. Which meant he’d have to do a lot of his reporting outside the notebook.

Of course, that means a lot of training around the technology and active support to change the reporter’s natural instinct to grab a notebook or two, two pens and a pencil when heading out the door.

Now he needs those note-taking items plus an audio recorder, a point-and-shoot and a video camera. That’s just a barebones list, according to some accounts of what a mobile journalist needs to pack on assignment.

In small newsrooms like the one I work in, there’s a tendency for the most tech-obsessed to take charge of the gear (since there’s only so much to go around), which lets the rest of the staff avoid the inevitable need to get familiar with the new tools of the trade.

So here’s a call to Web editors, content managers and multimedia shooters: put the camera in the hands of the least technical person in the newsroom. You’ve set the example, now stop enabling your colleagues by doing it for them.

Doing so will probably set off another round of little earthquakes in the newsroom, but we’re used to that by now and it’ll pay off in the long run. And start collecting examples of all the great new stories you’ll be telling to prove to the boss that the pain was worth it.

Matt Neznanski is a city hall and business reporter for the Corvallis Gazette-Times. You can read more about – and from – Matt on his site.

Practical advice16 Jan 2010 08:38 am

By Rick Martin

rickmartinStarting a website and convincing users to participate can be difficult. People can only visit a handful of websites in their daily browsing, so if your website isn’t one of them why not allow them to contribute from the places that they prefer to go? That could be their own blog, or it might be Twitter, YouTube or Delicious — allowing users to contribute local content from these platforms makes it easier on them as contributors to your platform.

If you’re building a local site with Drupal, you’re bestowed with great power to aggregate this kind of content. But keep in mind that such power also comes with great responsibility (as my late Uncle Ben once told me). It’s always best when users submit this content voluntarily, rather than if you as a site admin just go out and scrape it.

There’s almost no end to the content that you could aggregate (see my previous post on that), so please do so wisely. Aggregating can add value to a site if used properly, but it can also be annoying as all heck if misused. I’m not much in favor of aggregating full blog posts unless the writer of that post has explicitly given permission. Read on if you’d like to hear my brilliant plan of attack for that problem.
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Practical advice12 Jan 2010 07:36 am

Editor’s Note: Today’s guest writer is Pierce Presley, self-proclaimed “Emperor of the Pierce Presley Web Empire,” and a newspaper guy frantically trying to learn new media skills. You can follow him on Twitter at @piercepresley.

By Pierce Presley

pierceI’m in the final semester of my masters program, and I’m working on a capstone professional project that will create a website to give traditionally trained journalists new media skills, so forgive me if I get a little “meta” on you and talk about journalism training. Derek Willis talked in a relatively recent blog post about the future of training offered by Investigative Reporters and Editors, a great organization that he and I recommend journalists join even if their job description doesn’t mention “investigate.” He relates how many people paid their own way to the IRE Conference last year—a sign of how much members value the organization surely, but worrisome because that’s a well that’ll run dry rather quickly—plus how antiquated the several arms of IRE’s training output are, and suggests using video, screencasts, podcasts, YouTube and even the nascent Google Wave as successors. (I think he misses a rather obvious way to update the tipsheet method of spreading knowledge: wikis.)

And while I agree that we should bring to bear any and all of these technologies when they are appropriate to the knowledge being shared, there’s another boat that IRE, the Society of Professional Journalists, and probably most other journalism organizations are missing: virtual conferences.

Anybody who’s been anywhere near the planning and preparation end of a conference knows they’re hell to put on. Between lining up the venue, corralling the speakers, finding food and drink, etc. ad naseum, these things are a testament to the dedication of those who put them on. And all that is for naught if people can’t afford either the time or the money to attend.

But what if there was free or low-cost ways to beam speakers to far-flung attendees, complete with audio, video, PowerPoint and document sharing, and record a copy of the presentation for those who couldn’t “attend” in person? Wouldn’t it be worth the time and the effort to learn the new tech, to find people to present in this new way and to make good journalism training available online?

There is, and of course it would. I’ve attended webinars held by the Reynolds National Center for Business Journalism, and they have been excellent (I learned a lot of useful things, even if I’m not entirely sold on being a business journalist nor a journalistic entrepreneur). Setting up a dozen or two of these wouldn’t be 12 or 24 times harder than doing just the one, and the payoff would be immense.

The thing is, journalism organizations and schools need to start working on this now. Because the longer they wait to offer good, modern content, the more journalists are going to turn away from them and their overpriced, under-rewarding meetings in meatspace. And that will likely mean erosion of the membership rolls, too. That those who can attend will have a definite new-media feather in their cap for the resume (and so will the presenters and organizers) is just a bonus.

IRE, SPJ, everybody trying to teach journalists how to do their job better: start now. Don’t let yourself or anyone tell you that you or the technology aren’t ready yet. As Seth Godin said in Tribes, the enemy of progress isn’t “no.” It’s “not yet.”

Practical advice11 Jan 2010 11:46 am

Editor’s Note: Today’s guest writer is Adam Westbrook, a multimedia journalist based in London. You can read more from Adam on his blog, adamwestbrook.wordpress.com, and follow him on Twitter at @AdamWestbrook.

By Adam Westbrook

adam-july09bWhy doesn’t the average consumer pay for news online? We know all the obvious answers: the fact news is free elsewhere; the fact journalists don’t ‘own’ information anymore; and the fact we’re just not prepared to get our credit cards out for micropayments just yet.

But over the last few months I’ve come to a different conclusion: I don’t think we’re happy to pay for news on websites … because it doesn’t look very good.

Think about it: no matter what the story, subject, country, language or website a news story on a web page follows a visual formula. Usually a thin (400-700 pixel wide) central column with two or three thinner columns either side; a headline in big bold letters; the rest of the text in size 10 or 12; the odd sub heading if you’re lucky; and video or photographs squeezed inside the narrow column.

It’s almost always black text on a white background, the images are no more than 200×200 pixels.

When you think about it, it’s quite amazing that after more than five years of web 2.0, when the power of the webpage has grown dramatically,that news organisations are piping out web stories as if it was 1999.

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Practical advice08 Jan 2010 08:00 am

Editor’s Note: Today’s guest writer is Rick Martin, a Tokyo-based freelance writer. Read more from Rick at www.1rick.com/blog and follow him on Twitter at @1rick.

rickmartin

I’m not a programmer. But these days I’m starting to see how some programming skills can really make a big difference to my productivity as a writer. As I pretty much live inside my RSS readers, I find myself bouncing around between different websites copying and pasting feed links far more than I should. For example, if I want to create RSS feeds for the keyword ‘obama’, I don’t want to have to go to Google News, Yahoo News, Delicious, Flickr, Bing, Youtube and all those other services to retrieve those feeds. Try as I might, I couldn’t find any web service that would produce feeds for a given search term across multiple social media services and news sites.

This was a problem.

Solution: I decided to try to program such a tool on my own. Again I’m not a programmer, but I started with ‘Hello World’ and just researched other snippets of PHP code that I thought would do the job. I’d like to walk you through the process because if you’re new to programming this is a good way to get your feet wet.


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