There are stark differences between the culture in a newsroom, especially one attached to a legacy news company, and the culture in a tech startup. Monica Guzman and I explored some of the many ways these two cultures are different and what newsrooms have to learn from the startups last night at an ONA-SPJ meetup in Seattle.
Monica (@moniguzman) went from a Seattle-Post Intelligencer newsroom staffed with more than 140 to an online only seattlepi.com newsroom with 20 and now works at Intersect, a social storytelling startup. She said some of the biggest differences in those cultures stem from how the people who work there view their audience – and each other. Internal competition for scoops at the newspaper-based P-I contrasted greatly with her incredibly team-based experience at the online-only P-I and even more so at Intersect.
She also talked about how much love Intersect has for its users. A new startup just getting its name out and hoping people will give it a try views the audience much differently than most traditional newsrooms, where a certain disdain for the “idiot readers” is accepted behavior (and occasionally warranted, of course).
I’ve spent 15-plus years in newsrooms and two years at a startup. I also have talked to dozens of news startups as part of my research for my upcoming book on entrepreneurial journalism. So I tried to add some of those insights to the discussion last night and a couple of quotes seemed to really resonate with the audience.
One was from Texas Tribune editor Evan Smith, speaking about the sense of urgency and lack of complacency at a startup.
“I feel like Indiana Jones outrunning the boulder. If I look away for a second, I’m gonna get run over.â€
Another was from Techdirt founder Mike Masnick, who suggests the measure of a successful news startup should be directly related to the engagement of the audience.
“The really successful ones are the ones that have focused on building a loyal community. Once you have that community in place, it enables so much more.â€
And people really liked Pegasus News founder Mike Orren’s comment that, when his site was still finding its way, the employees exhibited a loyalty to “the cause” that made him feel like the whole operation was “a pirate ship.”
That level of dedication in a newsroom would make for some very different outcomes for legacy news companies in the digital age. As UW student Lucas Anderson remarked on Twitter, “Gotta find myself a pirate ship.”
Note: For more on this topic, see Lauren Rabaino’s post on 10,000 Words.