Comments on: News sites should use this http://www.journalism20.com/blog/2009/02/06/news-sites-should-use-this/ Entrepreneurial journalism and what's next for news Tue, 07 Feb 2012 08:38:59 +0000 hourly 1 http://wordpress.org/?v=3.1.2 By: Ryan Sholin http://www.journalism20.com/blog/2009/02/06/news-sites-should-use-this/comment-page-1/#comment-2178 Ryan Sholin Sat, 07 Feb 2009 22:15:12 +0000 http://www.journalism20.com/blog/?p=233#comment-2178 Get Satisfaction is definitely great for transparent and productive customer service. I'm also a fan of <a href="http://uservoice.com" rel="nofollow">Uservoice</a>, which is similar, but is more of a suggestion box than a complaint department. Get Satisfaction is definitely great for transparent and productive customer service.

I’m also a fan of Uservoice, which is similar, but is more of a suggestion box than a complaint department.

]]> By: Greg Linch http://www.journalism20.com/blog/2009/02/06/news-sites-should-use-this/comment-page-1/#comment-2148 Greg Linch Sat, 07 Feb 2009 00:08:29 +0000 http://www.journalism20.com/blog/?p=233#comment-2148 CoPress uses it! http://www.copress.org CoPress uses it!

http://www.copress.org

]]> By: Will Sullivan http://www.journalism20.com/blog/2009/02/06/news-sites-should-use-this/comment-page-1/#comment-2147 Will Sullivan Sat, 07 Feb 2009 00:04:58 +0000 http://www.journalism20.com/blog/?p=233#comment-2147 Word up, Mark. That'd mean news organizations would have to talk and interact with their users though! :) I've seen Tribune sites using this occassionally. (Note the little feedback tab here on the left: http://chicago.metromix.com/) Lee Enterprises is also using it in a limited capacity for some projects. Word up, Mark. That’d mean news organizations would have to talk and interact with their users though! :)

I’ve seen Tribune sites using this occassionally. (Note the little feedback tab here on the left: http://chicago.metromix.com/)

Lee Enterprises is also using it in a limited capacity for some projects.

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